What do you have a question about?
What types of materials do you accept?
We accept materials that contain gold, silver, copper, platinum, and palladium.
What kind of packaging do you accept?
Acceptable packings are: bulk, flexible container bag+pallet, cardboard + pallet. For more information, please Contact us.
What is the process from delivery to payment?
Please see The process of Delivery to Payment.
What types of materials are not accepted?
Examples of materials that cannot be accepted:
- Items that pose a high risk to health and safety, and materials that may cause pollution:
e.g. batteries, products containing CN (cyanide).
- Items that may affect the quality of our products (bullions, chemical products):
e.g. containing large amounts of heavy metals such as lead (Pb) and arsenic(As)
- Items that may have an adverse effect on our facilities:
e.g. items capable of generating heat (in excess of 50°C), or that have a high chlorine concentration.
What materials do you handle other than gold, silver, copper, platinum and palladium?
In addition to materials containing gold, silver, copper, platinum, and palladium, Mitsubishi Materials Group accepts tin and lead scrap materials, industrial waste, and other materials.
For more information, please contact our marketing department.